Overall Visibility
20.38%

Point Change
2.54

BrandSearch™ Rating
14/50

SuperBrand Rating
16/50

Overview
BT offers an integrated communication system including broadband, hosting, phone lines, email, web hosting, domains, VOIP, mobile and networked IT services, for businesses across the glove. Their online service allows you to pay your bills and receive support for you business account flexibly.
BT, or British Telecommunications plc, primarily operates in the UK and has headquarters in London. It is listed on the FTSE 100 index and functions in more than 170 countries around the world, making it one of the largest communication companies globally.
Keyword Rationale
The keywords used to assess BT's penetration of the online communications market are the ten most searched-for terms that correspond with the business services BT provide to their commercial audience.
Keywords
| Web hosting |
| Broadband providers |
| Business email |
| Domains |
| Business broadband |
| BT services |
| Phone services |
| Small business it support |
| Business phone lines |
| Calling plans |
| Overall Traffic |
Paid Search Visibility
Organic Search Visibility
Understanding our metrics
Visibility is a function where each brand ranks in the UK's top 3 search engines. A scoring system allocates points based on where each of the top 10 keywords ranks in each search engine.
Points are initially allocated as follows, with more points being allocated for higher rankings:
| Position in Search Engine | Points Scored |
|---|---|
| 1 | 30 |
| 2 | 29 |
| 3 | 28 |
| 4 | 27 |
| 5 | 26 |
| 6 | 25 |
| 7 | 24 |
| 8 | 23 |
| 9 | 22 |
| 10 | 21 |
| 11 | 20 |
| 12 | 19 |
| 13 | 18 |
| 14 | 17 |
| 15 | 16 |
| 16 | 15 |
| 17 | 14 |
| 18 | 13 |
| 19 | 12 |
| 20 | 11 |
| 21 | 10 |
| 22 | 9 |
| 23 | 8 |
| 24 | 7 |
| 25 | 6 |
| 26 | 5 |
| 27 | 4 |
| 28 | 3 |
| 29 | 2 |
| 30 | 1 |
These points are then awarded for each individual search engine. However, we must take into account the different market shares and therefore volumes of traffic that each search engine has by weighting these points in relation to the current market share.
Based upon our internal traffic data, which spans over 100 accounts, the current market shares for each search engine are approximately: Google with 85%, Yahoo with 10% and Bing with 5%. Therefore, each score that a brand receives for a search engine is then multiplied by its market share. E.g. If Microsoft scores 200 points in Google this would then be multiplied by 85 to generate a total score for that search engine.
Once all three scores for each search engine have been calculated, they are then added together to get a total score and expressed as a percentage of the maximum possible score that any brand can receive.
This metric is performed for each brand in terms of Organic rankings, Paid rankings and then a total visibility score is generated by adding these two together – at the top of their profile.
In order for our visibility metrics to facilitate a useful comparison between search performance and SuperBrand rating; and also to allow us to effectively compare brands to each other, we then take the overall visibility scores of each brand in the B2B and B2C categories and order them with the highest scoring brand being rated as 1st in its category and the lowest scoring brand as 50th.
Simply the score received in the most recent SuperBrand results, which can be found here: www.superbrands.uk.com.
These are monthly search volumes as reported by Google’s keyword tool. It was decided that we would use Google based upon their dominance of the UK search market. The 'Overall Traffic Availability by Month’ graph illustrates the total search volumes for each of the brands ten most relevant keywords to their core products and services, which generate high volumes of search traffic.
This graph represents how this brands search listings in both Organic and Paid search engines are fluctuating on a monthly basis over the last 12 months.