Adgroups Blog Posts

Google AdWords Expert – Agency Secrets Revealed Part One

Friday, April 8th, 2011

Adgroups, Bidding, Featured, Google Adwords, Google AdWords Expert, PPC Campaigns, PPC Management, PPC Optimisation, Quality Score

Adwords is a bit complicated. There’s no way to get around the fact. Sometimes, it feels to new users to be a minefield – you make one mistake, and it can cost you a fortune. This can understandably be quite stressful, and even off-putting to some advertisers!

Even experienced users of Adwords, such as agencies, make mistakes, and can cost their clients money and ultimately cost themselves accounts. It’s very rare that I’ve accessed an account, whether managed by an agency or by an individual, where mistakes aren’t being made.

But fear not! Help is at hand. Perhaps the most easy-to-understand, but powerful guide ever written on how to advertise on Adwords is now being serialised on the Epiphany Solutions Blog for the first time.

This is the first part of that serialisation. It gives an overview of what Adwords is, where it is and isn’t useful, and the advantages and disadvantages of PPC against SEO. Future parts will look at each aspect of an Adwords account, and show what you should do in order to deliver amazing results, and perhaps more importantly, why the account should be set up and managed in this way. (more…)

When Good Adverts Turn Bad

Friday, February 12th, 2010

Adgroups, Featured, PPC, PPC Management

You’ve been testing new adverts for years, making ever-smaller refinements as you close in on that holy grail, the ‘perfect advert’. Suddenly, and without warning, your clickthrough rate crashes. You try tweaking various aspects of your adverts, rolling back to your last few versions, but nothing helps. Your advert is officially pants. (more…)

How Not To Delete A Bad Keyword

Monday, February 1st, 2010

Adgroups, PPC, PPC Campaigns

In a nutshell, my approach to managing my Ad groups has always been to group similar keywords together, and if I see a subset of these keywords performing differently, split them into their own Ad group.

For example, if I was advertising Sony Digital Cameras, I may include… (more…)

Small Budgets And Big Keyword Lists

Tuesday, September 18th, 2007

Adgroups, Advert Text, Content Network, Google Adwords, PPC Campaigns

I recently saw somebody describing their campaign on a forum. They said that they had 250,000 keywords, and were concerned that Google may ban them.

Really, this was the wrong question – what they should have been asking was how they could possibly manage a campaign with 250,000 keywords.

Do a few sums, and you see what I mean. Suppose that a typical click costs £0.20. How long do you need to run a keyword before you can hazard even a rough guess at its conversion rate? 100 clicks? If you’ve got a low conversion rate, even this may not be enough. But to get 100 clicks on 250,000 keywords, at £0.20 per click would cost £5,000,000. And how long would you have to wait to get 25,000,000 clicks anyway???

Realistically, the majority of these keywords would get no traffic at all, and 90% of the clicks would come from 1% of the keywords. So you can still optimise the keywords that get the vast majority of the traffic, so the problem isn’t that big an issue.

So what about the other 99% of the keywords? If you can’t optimise them, then what’s the point in bidding on them – they may never be profitable! On the other hand, people keep saying that ‘the long tail’ is the key to successful PPC campaigns.

The above example is quite an extreme one – most campaigns won’t have 247,500 keywords generating very little traffic. But the 90%, 1% issue is probably true of most campaigns. If a handful of big keywords eat your entire budget, how will you ever make the other 99% profitable? They’re supposed to be the most profitable in general, with their low cost-per-clicks and their high conversion rates…

One option would be to pause the big keywords, and spend your entire budget on the smaller keywords. This will, in turn, lead you to find that 90% of your traffic is STILL coming from 1% of your keywords, as the largest of the keywords you didn’t pause take most of your budget. These keywords are probably more profitable, but it doesn’t really feel very optimal!

If you’ve read through my case study you can see how I would go about this problem in most cases.

My keywords are generally grouped by product or service, with extra Adgroups for the more generic groups of terms. So in the case study, I had one Adgroup for each printer, one for each printer type/manufacturer etc.

Then I optimised at Adgroup level initially. I optimised this by trying to equalise the ROI from each Adgroup, such that the total daily budget lasted (on average) just until the end of the day.

This should maximise the number of conversions that you get per day.

Having done this, I look within the Adgroup that’s getting the most traffic, and start adjusting the bids on the keywords that generate the majority of that traffic, looking at the ROI again.

If you have a situation like the printers, where the products are largely similar, once you’ve got a few Adgroups done, you can see patterns emerging. Certain keyword formations will perform better or worse than others. So you can make the adjustments to Adgroups even without having enough data individually. This is quite good, as you can have a stab at optimising keywords that haven’t got enough traffic.

I would also do one more thing here. If a keyword’s had no clicks after a month, I’d delete it. Even if you get a 5% conversion rate, if a keyword gets a couple of clicks per year, it’s not important; it’s just cluttering up your campaign.

Just be aware that there are clear limitations to this approach. Just because a group of keywords works on printers doesn’t mean it’ll work on photocopiers, telephones or PC’s.

Consider again the campaign that I mentioned at the start of this post. He was promoting a worldwide hotel booking service.

Clearly, the approach is likely to be valid here. If “Hotels in Moscow” converts better than “Moscow Accommodation”, then it’s likely that “Hotels in Durban” will convert better than “Durban Accommodation”.

It’s likely that each city has exactly the same keyword list, with just the city name varying. This is a huge opportunity to save a fortune when optimising. Rather than just switching the whole thing on from the start, why not work out using a few cities which keywords are profitable or not, and how much to bid for each type of keyword? Rolling this out on the others would give you a huge head-start, saving you a lot of money.

But if it works here, why not use this approach for any campaign where you have the same keywords in each Adgroup with just a different model number/city?

Sadly, it’s not really something that I can do, in my position here. When a client asks us to start up a campaign on their behalf, they expect us to build it and switch it on ASAP. After all, one of the main benefits of PPC is the immediacy of the results. You turn on a campaign at 9am, and at 9:02, you’re getting clicks.

But if it was my money on the line, and I had a lot of keywords, and only limited cash, I’d probably use this method.

What do you think? Is this better than the ‘throw everything at the wall and see what sticks’ approach? Give me your thoughts or experiences…

A:B Advert Testing, A Cautionary Tale

Monday, July 9th, 2007

Adgroups, Advert Text, Google Adwords, Pay Per Action, Testing

The conventional wisdom on PPC adverts on Google is that you should look to improve the click through rate, as it is generally accepted that this is an important attribute in the Quality Score, which determines the amount that you need to bid to get a certain position (or how high up the rankings you appear for your bid, if you prefer). And this is probably true, and isn’t a bad idea. But it’s definitely not a good idea to focus on the click through rate to the exclusion of all else. The click through rate is an indication of how interested people are in your advert, but if your advert does not accurately represent the content of your site, you’ll be enticing traffic that doesn’t convert very well, and may be putting off exactly the people that you should be attracting to your website. This sounds like an easy thing to avoid, but it’s not quite as straightforward as it sounds. Suppose that you are a company that offers free marketing advice via a weekly e-mail that people have to sign up for. Your initial advert may read:

Free Marketing Advice Get Free Advice From Marketers Inc Free E-Mails Every Week MarketersInc.com/Advice

The advert does quite well, and gets conversions occasionally. But you’re concerned that the second line is a fairly weak call to action, so you decide to try something different.

Free Marketing Advice Get Free Advice Here! Free E-Mails Every Week MarketersInc.com/Advice

You run it for a while, and it doubles the click through rate, so within a day or two you bin the old advert and go forward with the new one. Then you look at the third line. It doesn’t really extol the benefits of the e-mails, so you try another line.

Free Marketing Advice Get Free Advice Here! Learn The Tricks Of The Trade MarketersInc.com/Advice

Even better click through rates, so you keep this one. But the changes in the second line may lead people to believe that there is free information on your website, rather than from a marketing company. Whilst you’ll get more traffic to your site, it’ll be of poorer quality. And the change to the third line reinforces this. But surely you’ll see a fall-off in the conversion rates, and keep the old adverts? Not if you’re changing your adverts as soon as one appears significantly better than the other, based on click through rates. Suppose that the campaign above starts out with a click through rate of 3%, then increases to 6% and 8%. At the same time, the conversion rate falls from 10% to 7% to 4%. Finally, assume that the cost per click moves from £0.30 to £0.28 to £0.25 If you accept a 90% level of significance, your results look something like this. TABLE 29 There is no real falloff in the number of conversions, and a significance test of the difference in conversion rates is totally insignificant. In fact, to get significant results (even at the 90% level) for the conversion rates, you’d need to wait much longer. Table 30 To put that in context, if you were getting 400 impressions per day, the tests for click through rates would take (1 + 3 =) 4 days, whereas the tests for conversion rates would take (38 + 8 =) 46 days. That’s quite a lot longer. So, what’s the conclusion here? Should you run your campaigns for ten times as long, to confirm that the new advert doesn’t hit your conversion rates? Bear in mind that the changes above are quite extreme , it’s unlikely that your results will show anything after waiting ten times as long , when do you draw the line, and say that the change is too small to matter? Even here, we’ve not taken into account the impact of reducing the cost per click (which will slightly offset a reduced conversion rate), or the impact of increasing the total number of conversions (even at a slightly higher cost per conversion, this could still be a good thing). Alternatively, should you just ignore the conversion rate, and hope for the best? Or try very hard not to change the meaning of the advert? You only need to write one bad advert to wreck your campaign. Perhaps the best approach is to physically look at the conversion rates of the adverts that you are dropping , if they are lower, then ask the question œhave I caused this to happen? The fewer conversions that you are getting, the harder it’ll be to stop a problem , so monitor the conversion rate, and if it starts to drop, check to see if you’re the cause.